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Case Manager Resources

Manos offers a streamlined referral process so your clients can get the services they need, delivered sooner. Our multilingual client support team is available to assist throughout the enrollment process, and our onsite DSPs can provide language support during service delivery. 

All Manos DSPs and ILS Instructors are First Aid and CPR certified, have passed background checks, and are personally committed to providing a safe, supportive, and caring experience for the individuals they serve. 

Use this resources page to learn more about our service programs, the areas we provide service, and how to get started with Manos.

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Step by Step Onboarding Guide

Getting started with Manos is easy; follow these steps to enroll your client today.

Step 1: New Referral/Submission of POS

Manos will reach out to the client or their parent/guardian to begin the intake process and complete the necessary intake paperwork.

Step 2: Client Intake

Manos will reach out to the client or their parent/guardian to begin the intake process and complete the necessary intake paperwork.

Step 3: Hiring/Matching of Direct Service Provider

Depending on the service Manos will either match a Direct Service Provider with the client for their services, or begin the hiring process for a client-referred Direct Service Provider.

Step 4: Services Authorized to Start

Once all intake paperwork has been completed, a Direct Service Provider is matched or hired, and Manos has received a valid POS Contract, your client’s services will be authorized to start! You will receive notice from Manos when this happens.

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Learn More About Our Services

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Respite Care

Does your client need in-home assistance while a parent/guardian runs errands, takes classes, or finds times for a needed rest? Manos DSPs ensure each client is safe, engaged, and supported while their parent/guardian is away.

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Daycare

Does your client’s parent/guardian work out of the home? Does your client need reliable care during their parent/guardian’s shifts? Manos DSPs can provide support on a recurring set schedule, or in a flexible manner that aligns with variable work hours.

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Independent Living Skills

Is your client excited to establish more independence at home or on their own, and wants coaching in essential life skills to achieve their goals?

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How We Work With Regional Centers

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We provide Respite, Daycare, and Independent Living Skills services through regional centers throughout Northern California. 

View the regional centers and services we support.

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Language Support

Manos is proud to be a multilingual company, with staff who speak several languages fluently.

We primarily offer support in the following languages:

  • Spanish
  • Mandarin
  • Cantonese

Please contact us if you are looking for support in a language you don't see listed.

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Do You Have questions About Working With Manos?